What people are saying

Kelly E. - 2019-12-06
Very happy with yesterday’s visit. They had put time aside for me not even knowing what was needed in advance
Rowan M. - 2019-12-05
What a breath of fresh air. We came for a 2nd option after our usual dentist found 6 cavities in my 4 year old child's molars. Her dentist scolded me for feeding my child "bad foods" without asking about my child's diet at all, did not explain what he was seeing on xray or in my child's mouth, did not offer an informed choice conversation about nitrous gas, and tickled my child to get her to smile/get used to what nitrous gas would feel like. SO MUCH wrong with that scenario, but I kept most of it under wraps and just told my daughter we would try another dentist to see who we liked better. Beth and Dr. Heidary were both so kind, they talked to my child instead of around her, they gave me all the information I needed about my child's teeth and the reasons for their treatment plan proposal, assured me that this was not do or die and that we had time to correct the situation, and also just made me feel confident in my abilities to care for my child's teeth and make some minor tweaks to our household dental health habits. Best of all, without any prompting my daughter said in the parking lot "I like that dentist and the girl (Beth) better than the other place". Couldn't agree more. We look forward to seeing you in January
Judy T. - 2019-12-04
Linda does an amazing job ..... highly skilled, efficient, professional approach yet relaxed, welcoming and warm-hearted. Excellence all round.
Dianne H. - 2019-12-04
Everyone is respectful and understanding of my anxiety and tries hard to calm me. Thanks!
Laila L. - 2019-12-03
My young girls felt very comfortable
Kim A. - 2019-12-02
Linda is amazing. She is professional and friendly and makes the unpleasant task of having a cleaning much more tolerable. Question though...I sent a couple of emails regarding a sponsorship request for my son’s baseball team both this year and last year. Both years I have received no response. I do understand that you cannot accept every sponsorship request, however a quick email response to decline would be the polite thing to do for a long time patient of your practice.
Michael S. - 2019-12-02
It’s a total team effort at Desired Smiles. Everyone is professional, competent, and really nice people. It’s apparent they love being there and enjoy each other. Their patients are treated as the most important people there.
Lily B. - 2019-11-27
New hygienist who took care of Mia was EXCELLENT! Great hire 😊
Danny W. - 2019-11-27
We love our hygienist Linda is amazing!!
Lana Y. - 2019-11-26
I'm a patient of this clinic for more then 10 years, I would highly recommend Dr.Heidary to my friends and family.
Jim S. - 2019-11-26
Great job done by all. I’ve been a patient for 8 years and will continues to be a patient for years to come.
Brad B. - 2019-11-25
The only thing that surprised me was that the insurance was deducted from my total. That was the only thing I disliked.
Jennifer L. - 2019-11-21
So pleased with my orthodontic result!!
Christine T. - 2019-11-21
Every appointment is courteous and professional, all staff make me feel welcome and comfortable.
Karen M. - 2019-11-21
Professional, caring, & knowledgeable staff who made you feel less stressed about dental work.
Lynne C. - 2019-11-20
Excellent care - my concerns were being monitored without my asking.
Madalyn F. - 2019-11-19
As always Beth and Julie were fantastic with myself and my girls.
Sonia S. - 2019-11-18
My hygienist Linda is wonderful and really cares about my condition. She takes her time to explain and provides me with advise regarding the best options for my dental care.
CarolAnn T. - 2019-11-18
Always a great experience. Thanks
Anwar H. - 2019-11-14
Great enviroment and experience. Loved the whole experiences.
Fred S. - 2019-11-13
Very pleased with quality of care and clear explanation of further treatment should that become necessary.Dr Ghoreshi has always been professional,. caring and committed to doing it right .
Sandy J. - 2019-11-11
First time with Mandy....she was excellent!!
Dale B. - 2019-11-07
The best dental office period.
Michael C. - 2019-11-04
For a fearful patient - everyone makes you feel safe and respected - thank you!
Miriam C. - 2019-11-04
Linda is the best
Patricia W. - 2019-10-31
My hygeniest had bad breath - which was unpleasant. But otherwise the care was exceptional as always.
Justin S. - 2019-10-30
Excellent as always!
Laura K. - 2019-10-30
Excellent dental office
Mark L. - 2019-10-30
Great team and service.
Melanie C. - 2019-10-24
Linda my hygienist is terrific, she always explains everything, gives great advice and is so nice!
Janice T. - 2019-10-24
Julie is the best hygienist that I have ever been to!!!!Great touch...
Breydon T. - 2019-10-24
We arrived late due to traffic but they were kind enough to still take my son in to fix his bracket.
Liam F. - 2019-10-23
I have only visited your office 2x with my son Liam who has some anxiety issues surrounding dental/orthodontal work and he left feeling very good and at ease after getting x rays, and speaking with everyone! Thank you very much!
Julia S. - 2019-10-21
We Love Julie! And thanks to Dr. Sandra? For being so willing to deal with Julia I’m such a kind and gentle way!!
Daniel G. - 2019-10-16
This is the best dentist place that I have known so far. Staff amazing along with doctor Walter. Also to mention Jen that helped de. Walter
Avery G. - 2019-10-16
Mandy and Dr. Heidary were wonderful
Jacqueline D. - 2019-10-16
Great clinic . Wonderful caring staff !
Lynnda S. - 2019-10-09
Very welcoming waiting room, love the fish tank🐠
Darcy W. - 2019-10-08
Melissa was great! And she also interacted with the 3yr old to keep her occupied during my cleaning! Much appreciated!
Julia M. - 2019-10-08
Miss Julie and Dr. Walter were fantastic with our daughter. Miss Julie explained everything in a way a 3 year old could understand and made the whole experience positive and not at all scary. Even though Dr. Walter is busy going from patient to patient, he spent a few extra minutes to say hello and make his little patient comfortable. We are always very happy with our experience at Desired Smiles, the entire team goes out of the way to provide the best care and service. Thank you!
Vijayant K. - 2019-10-02
its my favourite dental clinic thats why i come here all the way from brampton. the dentists and hygenists are all awesome and caring
Mark B. - 2019-09-26
Congratulations to Teresa on her retirement! She will be missed.
Mark B. - 2019-09-25
Havent been a patient long, but I will be staying. The people working at DS are wonderful.
Karen M. - 2019-09-24
Thank you for your welcoming environment
Owen K. - 2019-09-23
My is son is autistic so having the visual schedule in the room was extremely helpful to him. It calmed him and allowed him to be successful
Lori S. - 2019-09-23
Excellent job done ! Thank you Lori
Gordon M. - 2019-09-19
Great experience. Accommodated additional work on short notice without any issue. Thrilled with the work that was done.
Sheila B. - 2019-09-12
Dr. Heidary and the members of his staff do their utmost to make their clients feel welcome. This is most welcome.
Karyn W. - 2019-09-05
Very professional and caring staff. A pleasure to have such a wonderful and trusted dentist.
Madeline B. - 2019-09-04
Always very happy with the service we recieve
Mathias P. - 2019-09-04
First time having Mandy clean my teeth. Very friendly and did a great thorough job!
Sylvia S. - 2019-08-27
I am going to miss Theresa so so much, she is the reason I have never missed my appointment and why I come there, hopefully whoever replaces her will be as great as her. I do wish her all the best and understand why she is leaving, it took me along time to find a new dentist office. I have recommended several people to this office as well. I did not do that to get something but that is what I was told.
Kelly A. - 2019-08-27
Teresa has always been amazing, thorough, friendly, kind. I am going to miss her so much but wish her well in the next exciting chapter of her life!
Heather B. - 2019-08-21
My hygienist was very upbeat, friendly-I was her last appointment of the day. Love how she rinsed my gums first.
Bev M. - 2019-08-20
I have been a pt.of Theresa's for a few years and will really miss her.....
Patty K. - 2019-08-14
Wonderful first experience! Mandi was fantastic.
Anita L. - 2019-08-09
So glad to have switched to this dental practice.
Lisa S. - 2019-08-07
The new Hygienist, Mandy, was very pleasant and professional. She finished the great job that Linda had started.. I was concerned as to how expensive my bill was $273, but perhaps that was due to the x-rays that were needed to be done. I always look forward to my visits.
Emma F. - 2019-08-06
My daughter had sort of an emergency situation with her braces and the staff really took her under their wing and cared for her really well. We greatly appreciate it. She was relieved of some great pain she was in.
Carol W. - 2019-08-01
as always very professional. Love you folks
David D. - 2019-07-24
Excellent as usual
Jennifer L. - 2019-07-22
Linda is amazing! She is friendly and knowledgeable. She even notices other signs of poor health or concerns via her dental knowledge, and will suggest speaking to a medical doctor if she sees something out of the ordinary. She encourages good dental hygiene practices at home without shaming you if you aren't doing well enough. I will be her client until the day she retires.
Maximillian T. - 2019-07-17
Thank you for the follow up call the following day!
Mike H. - 2019-07-17
Kathy my hygienist was great. I had previously had Nicole for a number of years now. It would have been good to know that she was no longer working there, but no problems staying with Kathy going forward.
Michelle L. - 2019-07-15
Janice is very thorough and professional
Christine G. - 2019-07-15
Dr. Heidary and staff are wonderful, your office runs like a well-oiled machine, professional in every way, but the best part is you all are very good at what you do and most important of all, your care and concern for each individual shines above all you do. Thank you.
Iris S. - 2019-07-11
Thank you, Linda, for your excellent work.
Sonja G. - 2019-07-10
Both Linda and Dr. Heidary continue to impress, re-making the dentistry experience! And having met Lynne (sorry if the spelling is incorrect) who did my scan for my new mouth guard the attention to hiring remarkable people that fit the brand and the goal of Desired Smiles is clear, she was great too!
Mark G. - 2019-07-09
Great experience as usual!
Elizabeth Y. - 2019-07-08
I was especially appreciative of Linda's assitance with insertion of both my partial dentures. I have been struggling with inserting them myself since I received them. Regretably, I have struggled ongoinly with anxiety with regard to most any kind of dental procedure because of childhood trauma. It was wonderful to have the kind, professinal and genuine patinence and support I needed to cope with my anxiety with inserting the partials. Thank you for such excellent support and care.
Lee C. - 2019-07-04
Very positive experience
Bryce M. - 2019-07-03
Javier M. - 2019-07-02
Thank you for the Birthday cards and gift cards to Chapters!
Clancy O. - 2019-06-26
Clancy was so nervous and everyone put his mind at ease. Thanks for taking care of the WHOLE patient! Regards, Julie Cole
Lora G. - 2019-06-24
Everyone was very nice. :)
Peter H. - 2019-06-18
Hygienist did an excellent job....very professional and interactive.
Nancy H. - 2019-06-18
I don't care for these kinds of surveys. It feels like I have gone to a car dealership or Walmart. I prefer a visit to the dentist feel like visiting my healthcare team.
Tom F. - 2019-06-18
Fantastic professional environment and staff. That said, integration with the insurance/benefits companies would be massively beneficial. Worrying about payments and managing between multiple plans is another task in people’s busy lives.
Adelaide F. - 2019-06-13
Beth, you are amazing!!!
George M. - 2019-06-12
Nicole was fantastic as usual. Thanks!
Sue E. - 2019-06-11
Because of some traumatizing dental work as a child, I have a fear (whether rational or irrational) of any dental appointment. I have to say, even with my anxiety, Erika & Dr. Walter made me feel very comfortable & safe. I left the appointment feeling very positive about leaving my dental work in their capable & caring hands & have to say that I’ve never felt a positivity like that with anything dental related before. I really appreciated the time, care, compassion & understanding they both showed to my husband & I.
Liam K. - 2019-06-10
Can’t say enough about Julie Campbell. She is amazing with my son Liam. I can’t believe he actually looks forward to his dental visits.
Denis G. - 2019-06-06
A very professionally run office. Everyone on staff is courteous and caring. Thank you!
Diana S. - 2019-06-04
I am very much going to miss Teresa Barich when she retires later this year. Her care and professionalism have been top notch over the past many years.
Sasan M. - 2019-06-03
Still I believe you need a system for pre approval easier for patients, it was easier for me when i had a dentist in Toronto , to get the best out of what I am eligible
Cathy E. - 2019-05-29
Excellent model with a focus on providing clear and detailed information. Very professional and competent!
Melissa P. - 2019-05-28
Excellent staff!! We love the salt water fish tank!! We have recommended many people to you over the years!
Farideh G. - 2019-05-27
Very friendly staff, very good dentist
Rhonda J. - 2019-05-22
For my first visit, I was very impressed with the set up. And the professionalism and respect that was provided to me.
Christine T. - 2019-05-14
Thanks for another great experience at my recent appointment
Patricia W. - 2019-05-10
My hygienist Melissa bumbacco was amazing!!! My teeth felt so clean after.. (and still do)!
Victoria C. - 2019-05-09
Walter is a great dentist and his assistant Jen is fantastic
Anwar H. - 2019-05-09
Great environment, staff and service.
Rita B. - 2019-05-09
the service you receive when you walk through the door is amazing from the receptionist to the person that puts your claim through. an if course Dr . Walter. I would gladly recommend your office.
Elizabeth W. - 2019-05-09
All the best to Teresa as she retires and begins a new chapter. Many thanks to her for excellent care and educating me along the way. She will be missed!
Sandy J. - 2019-05-09
Outstanding staff!!
Trish W. - 2019-05-09
Very friendly staff. Treat you with respect.
Nguyet L. - 2019-05-08
Always pleasant to be at this dental clinic
Janusz L. - 2019-05-08
Above the excellence.
Joshua M. - 2019-05-07
Beth is awesome!!!
Erin M. - 2019-05-02
Julie was fantastic! So sweet and friendly and she explained everything she was doing. It was a great visit.
Nathan H. - 2019-05-02
Beth is superb! And so is everyone at the practice. Thank you for always making our sons feel comfortable and a fun experience at the dentist :)
Dale B. - 2019-05-01
I realized after I left that my chipped tooth I voiced a concern about was not addressed.
Youssef R. - 2019-04-30
I loved the time Beth took to get to know Youssef and try to engage him. I am very glad I found this place! Thank you for making the visits to the dentist easier for our little ones, and for the parents too!
Wyatt H. - 2019-04-25
I loved the way they taught my son about brushing and flossing. Great kids program.
Ian C. - 2019-04-25
Impressive first visit!
Dorothy W. - 2019-04-24
Would never consider going anywhere else
Elida S. - 2019-04-23
I had the most informative consultation yesterday. It was a wonderful, positive experience, that I have since shared with everyone I spoke with this morning. Dr. Hierary was efficient, welcoming, and made me feel at ease by explaining the cause of my symptoms and detailing the entire procedure, to correct the problem. Donna made me feel like I was one of her girlfriends. After taking the tour, I noticed everyone was happy in their environment, and busy like "worker bees". The decor was soothing, and the high ceilings made me feel like I was in a place of grandeur , rather than a dentists office. The receptionist was as welcoming as she was on my first visit.It was a great experience . Thank you to all.
Sarah M. - 2019-04-23
So happy I decided to follow my childhood dentist to his practice in Burlington! Exceptionally happy with how they handled my appointment, concerns and were very prompt on booking future appointments. My hygienist was an absolute pleasure to boot! Will continue to come here for the far foreseeable future.
Greg S. - 2019-04-23
I marked NA for the last question because I'm not sure how they would ask me about my "overall well-being as a person." Should they be concerned about health issues that may be peripherally related to my mouth? Is my visit a therapy session? The question seems too ambiguous to me. I was treated great and the asked me if I had any concerns but I wouldn't think that would include other health issues that I would discuss with my or other professionals.
Patrick B. - 2019-04-18
Always a great experience. I really appreciate all thet you for my family and me.
John E. - 2019-04-18
Staff was ready before I was - really great !
Jodi C. - 2019-04-17
Linda, as always, is the best. Very friendly, addressed my comcern and makes going to the dentist "worthwhile"
Paul H. - 2019-04-15
I didn't ask, and I probably should have. Why did I not get to see my regular hygienist? The one I had was very nice. But I am very comfortable with the one I usually have (Nicole I think)
Nathan H. - 2019-04-15
Always a good experience. Linda is great and very helpful
Ellen M. - 2019-04-10
Very positive experience. The most thorough exam I have ever had. Will certainly recommend the office to anyone looking for a new dentist.
Lina C. - 2019-04-09
Love this clinic. I strongly recommend it.
Fiona M. - 2019-04-02
Always top notch service and absolutely excellent dentistry.
Ron L. - 2019-04-02
Great visit made me less apprehensive about going in for dental work thanks everyone
Ronald M. - 2019-04-02
As always, Teresa was great! All the best in "retirement", your next big adventure, Teresa. You will be missed. Welcome aboard your new ship, Laura.
Carrie S. - 2019-03-29
The dentist I Saw was friendly, reassuring and took the time to explain everything to me and answered all of my questions. I was very anxious and she helped alleviate my fears. The only negative was the freezing hurt worse than ever before and tasted dreadful (which I’ve also never had in the past) and I’ve had a lot of it! I’m not sure why?? During the freezing I actually felt pain I’ve never felt before and tears were rolling down my cheeks. My jaw still hurts today (the day after). As someone who really hates dental procedures, I can’t say I’m looking forward to ever having to go through that again. Other than that, the experience was top notch as always !
Marty C. - 2019-03-28
Outstanding service - 4:30 appointment, seated in the chair at 4:30!! Well done
Daniel G. - 2019-03-27
This the best staff that I encounter so far. Dr. Walter is awesome
Avery K. - 2019-03-26
Very impressed by Beth, she makes my daughter feel so comfortable very time. Dr. Heidary was in to check on her - we’ve always just had the other doctors check and he is by far much more thorough in comparison. Very impressed. Thank you for making her experience at a dentists office so positive.
Brian C. - 2019-03-21
I am almost 77 and my teeth have had fewer problems since I began going to Dr. Heidary's. Regular maintenance and professional concern have led to better teeth. I almost look forward to going to the dentist. lol
Donna W. - 2019-03-20
Nicole is great!
Vic T. - 2019-03-20
Best dental experience I have ever had.
Tyler R. - 2019-03-19
I continue to be impressed with Julie. Julie's approach with kids is exceptional. She treats them with utmost respect and kindness and in turn creates a positive experience. My son, Tyler loves coming to see Julie and that, in my opinion, is the best testimonial.
Linda T. - 2019-03-19
So polite, friendly and professional. Great environment.
Shannon C. - 2019-03-18
The hygienist went above and beyond. She was careful not to hurt the sensitive areas on my gums a d teeth and she was very thorough!
Audrey W. - 2019-03-13
We love Miss Julie!
Tej S. - 2019-03-11
Dr Querish was very kind and accimodating and made time to adjust us into the schedule for my son's appointment. I really appreciated that as we come from mississauga. You are all amaxing. Great staff and expertise with care.
Ravina R. - 2019-03-07
I felt so comfortable ...and this was my first visit. Erika was fantastic and organized. Nicky was so gentle and professional. Beth(?) was efficient with Xrays. A terrific first impression!
Janice T. - 2019-03-07
It’s a pleasure to go to the dentist...very friendly and professional at the same time.
Lukas W. - 2019-03-05
Beth is absolutely the best with children. I am not just saying this. I mean best in its literal sense. I cannot think of anything that I would not award her with a perfect score.
Evan B. - 2019-03-05
Linda is so outstanding. She puts my son as well as myself at ease. Thankyou Linda!!
Madeline B. - 2019-02-28
Linda us extremely professional and takes great care ensuring I am comfortable with all the required procedures . I am very happy with her care if my teeth and oral health
Nancy B. - 2019-02-26
I have no other suggestions - every visit is great!
Nancy E. - 2019-02-25
Great staff ! Thank you all.
Jason K. - 2019-02-25
The hygienist was 35 minutes late for my appointment and no one told me about the delay. First time this has happened..
Denise B. - 2019-02-13
Dr. Niki is awesome. Very professional and caring person.
Kathleen H. - 2019-02-13
As always, it was an enjoyable appointment.
Juliette R. - 2019-02-11
Julie is amazing! Thank you for making my daughter’s visits to the dentist memorable.
Jonathan F. - 2019-02-07
Wonderful experience as always
Andrea P. - 2019-02-05
The only thing that was forgotten was that I wasn't given an information package for my upcoming gingival graft. When I asked about it (as the appointment has already been scheduled and is in just over 2 weeks), they realized I should have been given a package and been briefed on the procedure.
Robert L. - 2019-02-04
It was an excellent first visit in all respects!
Sheila B. - 2019-01-31
Dr. Heidary & Staff: The restorative treatment I received yesterday was exceptionally good. My mouth feels better than it has done for a long while. May I say "thank you" to you and your professional staff. I will not hesitate to share my feelings with anyone who might be interested in your service.
Fred G. - 2019-01-31
Awesome experience
Alison M. - 2019-01-31
Desired smiles has THE BEST team of dentists and hygienists! They are all so welcoming, accommodating, personable and make you feel like they genuinely care - THANK YOU!!!! Special thanks to Janice Graham who took the time to listen and care, and help find me an appointment time that I needed at a moments notice!! Amazing :)
Catherine L. - 2019-01-29
Accounts payable went above and beyond to help solve a problem with submitting to Manulife Insurance. Thanks!
Sandra W. - 2019-01-28
As a potential new client, my mind was put to ease straight away and all my concerns and nervous thoughts were addressed in a kind and patient manner. My consultation was thorough and many options were provided. I felt very much welcomed. I have already booked my family of 5 all their next appointments. Thank you!
Valerie L. - 2019-01-24
My hygienist, "Nicole" does a great job of cleaning my teeth. I could tell yesterday (day of my appointment) that she was not feeling well; however, she still was friendly, warm and efficient. I just love her!
Catherine K. - 2019-01-24
Always great
Brandon L. - 2019-01-21
Always amazing.
Dina V. - 2019-01-18
I am grateful to have found the nicest and most professional Dentist office in Burlington. Thank you for seeing me on short notice and for accommodating my crazy schedule.
Gregory M. - 2019-01-16
Always a pleasure to come and have my dental needs met by such a wonderful staff. Thank you!
Cathy H. - 2019-01-16
Always such good care from Dr. Hiedary and his team! Friendly people who take good care of you.
Carrington P. - 2019-01-16
We always feel so welcomed and the staff are incredible with my daughters and making them feel at ease at every appointment!
George B. - 2019-01-14
My hygienist always does a great job in my sensitive teeth!!
Emily D. - 2019-01-09
Great first-time visit - I look forward to bringing my family in as well! The hygienist was fantastic as was all the rest of your staff.
Kathy L. - 2019-01-09
I I am 100% pleased with the job but Teresa does as my dental hygienist. She is awesome
Bobbie S. - 2019-01-09
I am always pleased with the manner with which I am treated by all members of this wonderful staff. Your great customer service is much appreciated, as always.
Farouq F. - 2019-01-08
My son for the first time didn't complain and was confi and willing to go again for a visit
Jake L. - 2019-01-07
I look forward to my visits. Thank you for your care and kindness.
Linda P. - 2019-01-03
In my 72 years, the best team, by far.
Jane W. - 2018-12-17
I love that Dr Heidary did such a beautiful on my filling. Thank you.
Lysa F. - 2018-12-14
Was very nervous to have a filling after so many years. Very pleasant experience. Fantastic bedside manner
Christine G. - 2018-12-13
I can't say enough good things about the whole Desired Smiles team. Especially Linda my hygienist, always so slow, gentle but thorough and Dr. Heidary is a great dentist. I'm so happy I found him on the internet and took a chance based on the comments I read. This is the first time in my life I have gone to a dentist regularly. In the past I always put it off because I was anxious about my treatment. I'm still a bit anxious but much less so because I know these people are confident and very skilled. Thank you, Chris
Brianne H. - 2018-12-13
I absolutely love the staff at Desired Smiles! I was terrified for my surgery and they were very effective in helping calm my nerves.
Christopher C. - 2018-12-12
Keep up the good work!!!!
Rhonda S. - 2018-12-12
Overall great experience
Jill B. - 2018-12-11
Always warm and welcoming! .
Marlene T. - 2018-12-11
For someone whom has a fear of going to the dentist, they go out of there way to try to alleviate my fears. I know Dentist's get a bad rap but I truly believe if it weren't for Walter and his wonderful staff, I'd be searching for another dentist. He and they are warm personable people.
Paige H. - 2018-12-10
This wasn’t the best visit. We’ve been going for 13 years and love your establishment, so there’s bound to be an off visit. Couple notes - don’t schedule appointments with kids - include the parents. Being negative about kids dental hygiene when they have tried hard is really discouraging. Finding ways to encourage them is great! But - everyone has off days, and i’m Guessing we hit one. Thanks for being an awesome team overall.
Elizabeth Y. - 2018-12-05
I am a person with a history of profound anxiety with most anything connected to going to a dentist. It is your level of professionalism, understanding and patience that has allowed me to finally.. after many years feel secure and confident receiving dental care! Thank you all!
Gillian R. - 2018-12-05
So efficient and a pleasure to do business with.
Lawrence R. - 2018-12-05
The entire staff is amazing
Richard G. - 2018-12-04
I am not often a fan of these type of surveys as they do not often capture the realness of what was intended. In this case however I was thoroughly impressed with how I was treated. A special thank you to Erica for greeting me and then Nicole for her professional treatment, she was an absolute pleasure to deal with. I thank you all.
Warner D. - 2018-12-03
New patient. I was a drop-in (had just left an appointment at Back on Track Chiropractic) so no phone call nor appointment booked. Experiencing dental issue and was quickly assessed just to be sure there would not be any issues until my appointment. Much appreciated!
Ann B. - 2018-11-29
I am a new client.I did let the first woman I talked to know that I am very nervous about dentist appointments. I was treated so well and I appreciate that she heard and cared about what I had conveyed. My tooth was taken care of. Everyone that I encountered was professional and very kind. I will be going back. Thank you to all.
Ella P. - 2018-11-29
Appreciated the advice on how my daughter can clean her teeth better with braces. Thank you for the special toothbrush !
Brian S. - 2018-11-22
We have been clients of Walter's since he began practicing dentistry in Hamilton, and have continued to follow him, Jen and Teresa to Desired Smiles. We are extremely pleased with Walter and the rest of the Desired Smiles team.
Faye W. - 2018-11-21
Linda Lee is efficient and really cares about me. I am a nervous patient and I have never had any issues with Linda working on my teeth.
William L. - 2018-11-15
It was a very positive experience again.
Sherri M. - 2018-11-15
No concerns felt very comfortable
Brody L. - 2018-11-15
Linda is the BEST!
Judit L. - 2018-11-14
Dr. Walter is the best dentist and the staff, both are very carry and professional people. Outstanding. Thank you for your care !
Antonia D. - 2018-11-14
Linda is amazing, it's always a pleasure to come to Desired Smiles.
Walter H. - 2018-11-14
Nicole did an amazing job.
Liam K. - 2018-11-12
Julie Campbell and her wonderful cheerful personality is what makes my 7 year old son excited about his appointments.
Lucas N. - 2018-11-12
We don't have insurance coverage and our endodontist is very good at giving us a discounted rate knowing that everything comes out of our pocket. Your office charges the current fee guide and no discount for us. Might be enough for us to consider changing dentists as we have a lot of dental work in our family :(
Darlene H. - 2018-11-07
Linda was exceptional - professional and lovely, as always.
Chloe C. - 2018-11-06
Amazing, thank you!
Isabelle S. - 2018-11-06
Over the last 2 years, my daughter has become increasingly afraid of trips to the dentist, so much so that she was unable to complete an appointment. Miss Linda recognized my daughter's feelings at our last appointment and took the time to ask my daughter what she wanted to do - when my daughter asked to go back to Miss Beth, there was no hesitation. This appointment was with both Miss Beth and Miss Linda. I can't say enough good things about this appointment. Miss Beth took the time to explain all of the instruments to my daughter, showing her how they are used and using her fingernail to help her understand that it wouldn't hurt. She explained the sounds, told her stories from her own childhood experiences and then eased her into the cleaning. When Miss Linda arrived, she took the time to speak with Miss Beth about what she had learned about my daughter and then started the cleaning. She talked my daughter through the cleaning, constantly checking to make sure she was ok. It was the first time in 2 years that my daughter was able to complete the entire appointment. THANK YOU for recognizing there was an issue and for finding a way to put my daughter at ease and turning this experience around.
Michael S. - 2018-11-05
I found your staff thoroughly professional. I also felt welcomed, and it was clear that your staff all enjoyed their work. Added bonus - great music!
Linda L. - 2018-11-01
Dr. Nicky was as sweet and professional as usual. Great experience
Susan P. - 2018-11-01
I am a very nervous patient, but I love the way dr. Nicky talks through the procedure, which helps me relax some what.
Anwar H. - 2018-11-01
The best dental experience ever.
Deborah W. - 2018-10-30
Love my dentist and his staff
Nicole S. - 2018-10-29
Very impressed with the friendliness and professionalism of the staff. The office is also beautiful and very clean and modern looking!
Ashton M. - 2018-10-22
Janice is the best!
Stephen C. - 2018-10-17
The best service, as always!
Andrew T. - 2018-10-16
Continued success to you and your team!
Charlotte T. - 2018-10-15
Excellent visit as always. My daughter especially liked being able to observe my son's second procedure.
Alyssa B. - 2018-10-11
Staff were so sweet and kind helping Alyssa. Your care and concerns were very appreciated!!
James C. - 2018-10-09
Great Place !
Cheryl G. - 2018-10-09
Stephanie the hygienist was terrific.
John S. - 2018-10-09
You guys always put out your best 👍👍
Lina C. - 2018-10-04
Love this dentist office, not scared to go!
Angelica P. - 2018-10-01
The warmest experience I have ever had over any clinic I’ve visited to date. Thank you!
Matthew L. - 2018-09-27
Thank you for respndu g so quickly to my son’s dental emergency. Your team is amazing!
Hailey M. - 2018-09-26
Love our hygienists (Linda & Julie) they are fantastic!
Cathy E. - 2018-09-25
I really appreciated being taken in so quickly since I was in a lot of pain. Also the education and information was the best I have ever received at a dental appt. knowing about the situation made me much less apprehensive. Everyone is so professional. Thank you
Josephine T. - 2018-09-25
We are extremely satisfied with our last visit for our daughter, we know that it could have been a challenge but everyone handled the situation in a very calm and professional way. We recommed your dental office all the times.Thank you again for making the visit stress free.
Ross P. - 2018-09-18
Best service from a Dental Practice
Ender M. - 2018-09-18
We understand the dentists are very busy, but would appreciate improved coordination between the hygienist and the dentists as we waited almost 30 minutes for a dentist after the cleaning was finished.
Barry W. - 2018-09-17
Another great experience - thanks Team Walter
Michelle W. - 2018-09-13
I was so nervous for the appointment and Dr. Nicky and Lynn were amazing throughout. thank you.
Daniel M. - 2018-09-12
Linda is fantastic
Katherine R. - 2018-09-11
Dr Goreshi and Lynn were so wonderful to deal with. Both of them so friendly, welcoming, professional and skilled! Thank you so much once again. I tell everyone how wonderful this office is.
John V. - 2018-09-07
Top notch operation.
Mark B. - 2018-09-04
Best dental place ive been to in a very long time (before 2018). I liked the visiting the dentist before, and i think i will start liking my visits again.
Michelle W. - 2018-09-04
I was really impressed with my first appointment and the overall onboarding experience with Erika and Dr. Nikky.
Conrad V. - 2018-08-30
Wonderful experience from beginning to end. Thank you.


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Drs. Heidary and Ghoreshi

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